5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/17/2022
Lived here almost 7 years and have had some issues throughout. The new office staff reached out and addressed the proble...
Lived here almost 7 years and have had some issues throughout. The new office staff reached out and addressed the problems within a day. Irene, Dominique and Santana are managers that care about the well being of their residents. Reconsidering the move I’ve planned before they came into play.
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By: Vincent Martinez
Dear Vincent,
I am so glad you had a wonderful experience with our new on-site team at La Hacienda. Irene, Dominique, and Santana will be thrilled to see your 5-star review. Thank you for making La Hacienda your home for the past 7 years, and here is to continuing to serve you for years to come.
Very Best,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
4.0 / 5
4.0 out of 5 stars
overall rating
Parking:
1.0 out of 5 stars.Amenities:
5.0 out of 5 stars.Maintenance:
4.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
3.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
5.0 out of 5 stars.
Posted On: 11/10/2022
Awesome Tenant Care Provided by Staff
Thank you so much office team. I see you all have been working on your communication skills. I hope this trend for the b...
Thank you so much office team. I see you all have been working on your communication skills. I hope this trend for the better continues. I plan on staying here for a while.
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By: Z
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/12/2022
Looking for apartments from across the country is difficult. Thank you to the team at La Hacienda for helping me out!
Looking for apartments from across the country is difficult. Thank you to the team at La Hacienda for helping me out!
By: K Sauer
Source: GOOGLE PLACES
4.5 / 5
4.5 out of 5 stars
overall rating
Parking:
4.5 out of 5 stars.Amenities:
4.0 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
5.0 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.Noise:
4.5 out of 5 stars.
Posted On: 6/22/2022
Lease Renewal
Negotiated a lease renewal today. I found the process to be very possitive. Elda, the new complex manager, listened t...
Negotiated a lease renewal today. I found the process to be very possitive. Elda, the new complex manager, listened to my concerns and we came to a mutually satisfactory agreement.
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By: Edward
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/16/2022
Today marks the one month anniversary of our new community manager Elda! In just one month, she has brought in so many i...
Today marks the one month anniversary of our new community manager Elda! In just one month, she has brought in so many improvements to the property and atmosphere at La Hacienda. For example, she has brought in brand new washers and dryers, renovated and reopened our fitness center, enforced patio decor policies to beautify our real estate, expedited maintenance requests, implemented a mass text announcement system for easier communication, and helped me and my husband transfer our lease to a bigger apartment speedily, easily & affordably. She has an open door policy which makes her extra accessible to answer questions and help tenants. She truly cares about your experience and does everything in her power to make sure you are satisfied in your housing needs!
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By: Paulina
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/9/2022
Today marks the one month anniversary of our new community manager Elda! In just one month, she has brought in so many i...
Today marks the one month anniversary of our new community manager Elda! In just one month, she has brought in so many improvements to the property and atmosphere at La Hacienda. For example, she has brought in brand new washers and dryers, enforced patio decor policies to beautify our real estate, expedited maintenance requests, implemented a mass text announcement system for easier communication, and helped me and my husband transfer our lease to a bigger apartment speedily, easily & affordably. She has an open door policy which makes her extra accessible to answer questions and help tenants. She truly cares about your experience and does everything in her power to make sure you are satisfied in your housing needs!
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By: Paulina
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/7/2022
By: Mark Appelbaum
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/3/2022
By: Ani Chavez Estrada
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/1/2022
I've lived here for over 5 years.It's safe, clean & quiet.The pool,gym,& laundry facilities have all been renovated.It's...
I've lived here for over 5 years.It's safe, clean & quiet.The pool,gym,& laundry facilities have all been renovated.It's pet friendly.If there's an issue, they respond quickly & fix it.
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By: Mitchell Mirro
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/28/2022
You will love the apartment community for the lush landscaping is beautiful to stroll around and view the gorgeous trees...
You will love the apartment community for the lush landscaping is beautiful to stroll around and view the gorgeous trees and flowers. Jessica Fenrick, the Manager, is a wonderful manager who truly takes pride in the community and always cares for all the residents. Great place to live!!
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By: Angie Newman
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/17/2022
like this zone and good apt
like this zone and good apt
Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/29/2021
Sadly I'm moving out of state or I'd still be living in this hidden gem,I've been here for two years and can't express e...
Sadly I'm moving out of state or I'd still be living in this hidden gem,I've been here for two years and can't express enough how good the staff is at La Hacienda Apartment Homes,from the management office with Jessica Fenrick and Santana you will find a friend in the manager,she's friendly,interpersonal and full of charisma,also their maintenance workers are amazing,they are authentic and really care about the tenants,I have to say thank you for everything these last couple of years,I truly enjoyed the time here.
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By: Rodo Duran
Hi! We congratulate you on your new endeavors and wish you the best of luck. It was wonderful having you as part of our community! Please let us know if we can do anything for you. Happy Travels!
Source: GOOGLE PLACES
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 7/9/2021
Can't move at this time, But a nice gentleman did reply qith an e mail. May move into in January 2022
Can't move at this time, But a nice gentleman did reply qith an e mail. May move into in January 2022
Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/7/2021
I have lived here for over two years. I love the staff, they are true professionals. They address issues as they arise a...
I have lived here for over two years. I love the staff, they are true professionals. They address issues as they arise and they are extremely friendly. This is a quiet little community.
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By: Missy Zimmermann
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/9/2020
Great apt
Great apt
By: Emanuel Rodriguez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/28/2020
Caroline, the office manager, and her staff are incredible. Very attentive and helpful with anything we needed. They wou...
Caroline, the office manager, and her staff are incredible. Very attentive and helpful with anything we needed. They would go above and beyond to make sure we felt welcome. Also, the place is looking amazing. They just had the pool remodeled and its so inviting now. Take a tour, you wont regret it. I would definitely recommend this complex to anyone considering a move.
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By: Aaron Baker
Source: GOOGLE PLACES
