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FREQUENTLY ASKED QUESTIONS

GET THE SCOOP ON LA HACIENDA APARTMENTS

Can we have the laundry room open 24hrs a day?

The laundry room is inside the amenity area which we have locked up at 10:00pm every night.

Can we have a printer in the business center?

You are able to use a flash drive to store anything you need. Tucson does have a library that is 5 minutes from here, and you can print from there.

Can we have large dogs here?

But we do have breed restrictions. Feel free to contact the office for more information.

Are we required to replace our lights?

Unless it is a fluorescent or halogen bulb, you are responsible.

What if my clothes have not finished drying?

The hours are posted for the laundry room. Your clothes will be securely locked up at night.

Do you have tennis or racquetball racquets that we can use?

You can check out equipment by leaving your ID in the office. You will need to return the equipment before the office closes in order to get your ID back.

Does our community have free Wi-Fi?

Yes we do. We have two locations where you can use the Wi-Fi. We provide you with the password.

Can I check out a keyboard for the business center?

Yes you may. You need to leave your ID in exchange for a keyboard and mouse.

What are the business center hours?

Our business center is the only amenity that is open during office hours.

Are we able to paint the walls in our apartment?

Yes you may. However you will need to paint it back at move-out (we will provide you with the paint code that we use) or we will charge you to have us paint.

Can we have whoever we want clean our carpets if we pay for it?

Yes you may.

Are we allowed to have friends over for study group or a get together in the library?

Yes you may. The library is a great setting for this.

Can we use the basketball court at any time?

The hours are from 8:00am until 10:00pm.

I noticed that the tennis court does not get locked up at night, are there hours for using this?

The tennis court does not get locked up at night, however, the hours are from 8:00am to 10:00pm.

Are we allowed to have a birthday party at the ramada by the office?

Absolutely! We have two large grills right there in case anyone wants to grill a lot of food as well!

Do we need to reserve the ramada like we would have to at a local park?

No you do not have to do this.

Can we add plants outside of our apartment?

Absolutely! We have several residents here that already do that. Feel free to!

What do we do if we have an after hours emergency?

Call the office and follow the prompts. A maintenance technician will call you back shortly.

Do you have a place where I can leave outgoing mail?

Yes we do. We have an outgoing mail tray in the office.

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  • ALL RESIDENTS! Halloween Resident Event and Chili Cook Off - October 31st 3-5PM Come down to show off your talents with your best chili dish! The winner will receive a prize! Also, come down in costume, you will be entered into a raffle. If you come with your dog dressed in costume, you will get ANOTHER raffle ticket! So many ways to win! We hope to see everyone there! (0 comments) Corinne Kendall  |  October 23, 2018
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